Enterprise Rent-A-Car - Houston, Texas

Indirizzo: 1406 S Loop W, Houston, TX 77054.
Telefono: 137969399.
Sito web: enterprise.com.
Specialità: Agenzia di noleggio auto, Agenzia per il noleggio di furgoni.
Altri dati di interesse: Caratteristiche: di proprietà di donne, Sconti per militari in servizio, Ingresso accessibile in sedia a rotelle, Parcheggio accessibile in sedia a rotelle.
Opinioni: Questa azienda ha 455 recensioni su Google My Business.
Media delle opinioni: 4/5.

Posizione di Enterprise Rent-A-Car

Enterprise Rent-A-Car è una famosa agenzia di noleggio auto con sede al seguente indirizzo: 1406 S Loop W, Houston, TX 77054. Il numero di telefono per contattarli è il 137969399. Il loro sito web, dove è possibile effettuare prenotazioni e trovare maggiori informazioni, è enterprise.com.

Le specialità di Enterprise Rent-A-Car includono il noleggio di auto e furgoni, offrendo una vasta gamma di opzioni per soddisfare le esigenze dei clienti. Questa azienda è di proprietà di donne ed è nota per i suoi sconti per i militari in servizio. Altre caratteristiche degne di nota sono l'accessibilità per sedie a rotelle, con ingresso e parcheggio adatti a persone con disabilità.

Attualmente, Enterprise Rent-A-Car ha ricevuto un totale di 455 recensioni su Google My Business, con una media delle opinioni di 4/5. Questo punteggio riflette l'impegno dell'azienda nel fornire un ottimo servizio e un'esperienza positiva per i propri clienti.

Se stai cercando un'agenzia di noleggio auto affidabile e con una vasta gamma di opzioni, Enterprise Rent-A-Car è sicuramente una scelta da prendere in considerazione. La loro attenzione alla diversità, gli sconti per i militari e le caratteristiche accessibili in sedia a rotelle ne fanno un'azienda ancora più attraente.

Si consiglia vivamente di visitare il loro sito web per trovare maggiori informazioni, effettuare prenotazioni e verificare la disponibilità di veicoli. Non esitare a contattarli per qualsiasi domanda o chiarimento. Enterprise Rent-A-Car è pronta ad aiutarti a soddisfare le tue esigenze di mobilità con professionalità e cortesia.

Recensioni di Enterprise Rent-A-Car

Enterprise Rent-A-Car - Houston, Texas
DivinEmpress Ni'Chelle
1/5

I would give it ZERO STARS if it were possible. This was a horrible experience that I wouldn't wish on anyone. I was double charged a deposit that should have never been billed to begin with. I was asked to present my card inside and then again when I got outside with the young lady who took me to the rental. I told her that I had already put my card on file but she insisted it wasn't and she was more interested in taking a photo of my purse so her boyfriend could purchase her one. The car they put me in did not even have a working horn. After my rental, I called once I noticed a double charge of 108 dollars and that only 26 dollars had been credited back to my account. I called and spoke to Prince and Ryan or Brian the manager. I was told to allow them the correct the issue before disputing fees and I obliged. That was 2 over weeks ago. Beryl has came and gone, all the folks dun got their power back and I am still waiting on a resolve. I will be filing a dispute with my bank

Enterprise Rent-A-Car - Houston, Texas
Theron
1/5

I seriously hate being lied to. Especially from customer service when servicing customers. I’d recommend the airport for a rental instead of here. My issue like others more than likely won’t be resolved as they are pretty consistent with the issues. My issue is I have a reservation for this day. I show up and no vehicle. I was told the car would be here in 15 minutes. It’s been an hour and no car has arrived. I was also offered a vehicle for an increased price since the car I reserved wasn’t ready. Given I’m only here due to a drunk driver hitting me, I think its pretty ostentatious to make such a suggestion.

I was told the car was here and needed to be “sanitized” this has taken another 45 minutes. Even some of the “regulars” who walked in had the same complaint i have. Being offered another vehicle on an up-sale. It feels “scammy” to make such an offer. Especially if I have a reservation.

45 minutes have passed now since I was told the car needed to be sanitized…it’s been two hours total so far of my time. If this was a weekend I would be more understanding but this isn’t the busy weekend cree… It’s a slow 3pm Monday.

Enterprise Rent-A-Car - Houston, Texas
Wilbert Hubbard Sr.
5/5

The crew of employees at this location are an excellent fit. They work together like a team of one. This is the best team of employees that I've had the pleasure of observing. I would give them a 5 start rating. Parexcellence

Enterprise Rent-A-Car - Houston, Texas
Rita Marquez
5/5

I would like to Start by thanking, Brian Mendoza, the manager at enterprise.

He was absolutely amazing after we clarified some things. More options were given, and he went out of his way to help us out.
He actually had us dropped off at home and then picked up. When the rental vehicle was available an he has an amazing team and we are satisfied thank you so much. You are amazing.

Enterprise Rent-A-Car - Houston, Texas
selana cross
1/5

This location is trash like throw the whole staff away and start a new… The professionalism is not there nor is the customer service. If it’s an insurance reservation they try to scam you in saying they don’t have the size vehicle that insurance cover and try to up sell you. They will lie and say that don’t have the vehicle on the lot but should be getting a return soon or picking up the car from who knows where.. All and all we were lied to 3 different time and had us waiting two hours. I use to work for a rental car service and this ain’t it.

Enterprise Rent-A-Car - Houston, Texas
Joe Jiang
5/5

Montez is fantastic, and the entire staff here is friendly and welcoming. Although they were super busy during that hard time, they really helped us navigate the challenges brought by the hurricane. We encountered a small issue during checkout, but Montez handled it swiftly and efficiently. If I need a car rental in the future, this place will be my top choice.

Enterprise Rent-A-Car - Houston, Texas
Steven Ramirez
1/5

I was sent reply from my previous review. I was told I would get a call after reviewing. I have not gotten a call yet. I called the regional manager and nothing has been resolved. Please have a manager reach out to solve the issues. service at this location is horrible. Service over the phone is the worst.

Enterprise Rent-A-Car - Houston, Texas
Eugene Lozano
5/5

Emily was so kind and patient. I highly recommend asking for her.

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